Anti-Trafficking’s Sensational Misinformation

Written by: Laura Murphy, Loyola University New Orleans, Modern Slavery Research Project

Are America’s homeless youth targeted by human traffickers? Yes. But not in the sensational way we always hear about.

What we read about sex slavery today is alarming, sensationalized, and often perverse. Tracking down one of the most frequently reported statistics in today’s anti-slavery movement – that runaways are at high risk of sex trafficking – paints a very clear portrait of the unnecessarily exaggerated appeals that are widely-disseminated and oft-repeated.

So what do we know about the fate of runaways in the US? The Department of Health and Human Services reports that “Children, both boys and girls, are solicited for sex, on average, within 72 hours of being on the street. The National Center for Homeless Education shortens the time window and increases the risk by saying “As many as one third of teen runaway or thrownaway youth will become involved in prostitution within 48 hours of leaving home.” Fox News Milwaukee recently increased the number of victims to say that “90% of runaways become part of the sex trade business — and most are coerced within 72 hours of running away.”

So are runaways solicited for sex or are they recruited by pimps or are they forced into the sex trade? Does this happen to runaway children or all homeless youth? Does it take 48 or 72 hours for them to be trapped?

Later next month, I will share research and other details of my work where I enlisted the students in my freshman seminar on 21^st Century Slavery and Abolition at Loyola University New Orleans to search for the origin of this human trafficking factoid, and they easily discovered how tangled the web of misinformation is.

Laura T. Murphy is an Associate Professor of English at Loyola University New Orleans and Director of the Modern Slavery Research Project. She believes that community-based research is at the heart of social change. She provides research services, training, and education on modern slavery and human trafficking throughout the US as well as internationally. Her books include “Survivors of Slavery: Modern Day Slave Narratives and Metaphor and the Slave Trade in West African Literature.” She is currently working on a new book titled “The New Slave Narrative.”

November is National Runaway Prevention Month

Written by: Hillary Ladig & Elizabeth Smith Miller, NSPN Communications Team

Between 1.6 and 2.8 million youth run away each year. If all of these young people lived in one city, it would be the fifth largest city in the U.S. These numbers are simply unacceptable, especially when you consider that many of these youth will end up on the streets. They are not bad kids; they are good kids caught up in bad situations. By supporting National Runaway Prevention Month (NRPM), you’re showing America’s runaway and homeless youth that they are not invisible and they are not alone.

Here are some ways you can get involved in NRPM and create awareness in your community:

• Facebook Profile Picture – Wednesday, November 2nd: Lately, the trend on Facebook is to add a filter to your profile picture to show that you support a certain cause and to spread awareness. This year, the National Runaway Safeline (NRS) has created an NRPM filter you can utilize to show support for runaway and homeless youth: [link to profile filter]
• Wear Green Day – Wednesday, November 9th: Most people have something green in their closet; whether it be a t-shirt, tie, pair of socks, etc. Coordinate a “Wear Green” day with your coworkers, friends, students, and/or classmates on November 9th. This is a fun and easy way to encourage people to learn more about NRPM. For added impact, take a photo of your group wearing green and post it to social media using the hashtag #NRPM2016. Tag NRS and they’ll share your photo.
• National Candlelight Vigil – Wednesday, November 16th: Youth Service agencies, community groups, and individuals will host candlelight vigils to show solidarity with youth in crisis. Host your own candlelight vigil in your neighborhood, at your school, your workplace, your place of worship, etc. This event is low cost and high impact.
• Selfie Sign Day – Wednesday, November 23rd: On this day, NRS’ website, www.1800runaway.org, will have a “Selfie Sign” available for individuals to download. The sign will show you are supporting NRPM 2016, but they’re also encouraging everyone to use the caption, “This is how I have helped a friend…” and have everyone share a story about how they’ve helped a friend.

National Safe Place Network is honored to partner with NRS and the National Network for Youth to support NRPM. To learn more about NRPM, please visit: http://www.1800runaway.org/runaway-prevention-month/

To view the 2016 NRPM Toolkit and Messaging Guide, please click here: http://www.1800runaway.org/wp-content/uploads/2015/05/NRPM-2016-ToolKit-and-Messaging-Guide-1.pdf

Poem: The Flame Within
My living flame burns bright inside.
Not dimmed or extinguished by tears I have cried.
I hold it closely and protect its light.
To guide me through what feels like eternal night.
How can such a small flame light my way?
Does it have the strength to repel the cold things people say?
I recognize what you may not.
That my flame, while small, is very hot.
It heats my mind with thoughts of those who were kind.
It eases my fear when strangers are near.
It ignites my passion to do what is right for me.
When others only focus on the wrong that they see.
For all of us looking to find some sense of ease,
for some sense of safety,
for some sense of peace.
For some sign that we are not alone,
let your flames burn brightly to guide us “home.”

~ Anonymous

Cutting Through the Noise: Advocating for our Kids during the Presidential Election

Written by: Katie Carter, Director of Research, Education & Public Policy, National Safe Place Network

As a political junkie, I love presidential election years. I especially love years like this: where a few months ago there was no incumbent and wide-open races on both sides (depending on who you ask). These campaign cycles can also be incredibly frustrating. Candidates visit small towns where they would never otherwise set foot, eat state fair food, rub elbows with locals, and mug for photos. It all feels inauthentic. Fake. How can a long-serving U.S. senator really speak on behalf of working families? How can a billionaire relate to middle class workers? How can privileged white men and women relate to the plights of runaway youth? How can powerful people understand what it’s like to be homeless when they have never had to worry whether they will have a place to sleep, or a hot meal and shower waiting for them in the morning?

This is where we come in. As advocates, youth workers, execs leading youth and family-serving agencies, it’s up to us to make sure the needs of these young people and families are heard. We need to beat the drum to make sure affordable housing, funds for runaway and homeless youth programs, and affordable health care for young people are priorities for elected leaders at all levels of government – from city council to the President of the United States.

Here are some ideas for getting involved this election year:

1. Host elected officials at your organization or shelter. Show them around and explain how you operate, what you need, and what it means to the young people you serve. This could include your city officials, state senators and representations, or US congress members. If you are in an early caucus or primary state, you may even be able to get a presidential candidate (see above comments).
2. Write Letters to the Editor of your local papers. Highlight your programs and how proposed legislative changes (at all levels of government), will impact your agencies and the youth you service, for the better or worse.
3. Communicate with your elected officials. Make phone calls. Email them. National officials track the number of calls and emails they receive on specific issues. State officials often do the same. It may not seems like they are listening, they are tracking!
4. Encourage your staff to vote. Encourage young people to vote. Take young people to the primaries or election in November. Help them register. It’s their right.

However you get involved, don’t pass up this opportunity to make your voice heard and advocate on behalf of the young people we serve.

August 12 is International Youth Day

The United Nations declared August 12 International Youth Day in 1999, providing an opportunity to celebrate young people around the world. The focus of this year’s International Youth Day is to achieve the 2030 Agenda for Sustainable Development. You can read more about the agenda here: https://sustainabledevelopment.un.org/post2015/transformingourworld

The United Nations has also developed a toolkit with activity ideas to celebrate International Youth Day: http://www.un.org/esa/socdev/unyin/documents/Toolkit-IYD-2016.pdf

One activity listed in the toolkit is “Advocate.” While the toolkit stresses advocating for celebrating International Youth Day and encouraging youth to make sustainable consumption choices given this year’s focus, an important advocacy activity in the United States is for the ratification of the UN Convention on the Rights of the Child. Every country except the United States has ratified the treaty.

Ratification of the treaty has resulted in greater restrictions on employing children, greater focus on child heath, and a decrease in legal corporal punishment against children. It is past time for the United States to pass this treaty and solidify its commitment to children at home and abroad.

National Safe Place Week 2016

 

National Safe Place Week 2016 (#NSPWeek2016) is upon us! This nationally recognized week serves to raise awareness of Safe Place, an outreach and prevention program for youth in crisis. NSP Week is also a dedicated time to recognize the various partners who collaborate to offer immediate help and safety for young people. Partners include licensed Safe Place agencies, businesses, civic and social services organizations, volunteers, donors – both on the local and national levels. These partners stand together to strengthen the safety net for youth in America and that’s exactly the reason we’re celebrating this week!

To understand more about the program, let’s look back at its origin:

Safe Place launched in Louisville, Kentucky in 1983 as an outreach program of the YMCA Shelter House, a youth and family service organization of the YMCA of Greater Louisville. Access to emergency counseling and shelter for youth was raised as a community need and YMCA Shelter House figured out a solution – the creation of Safe Place. Neighborhood businesses and community volunteers stepped up to the plate and designated their business locations as Safe Place sites, creating multiple “front doors” through which youth could access the local shelter program. Who knew this local outreach effort would become such a successful and impactful program and go on to become a nationally recognized prevention and intervention initiative?

 

How Safe Place works:

• A young person enters a Safe Place location and asks for help.

• The site employee finds a comfortable place for the youth to wait while they call the local Safe Place licensed agency.

• Within 20-30 minutes or less, a Safe Place representative will arrive to talk with the youth and, if necessary, provide transportation to the shelter for counseling, support, a place to stay or other resources.

• Once at the Safe Place agency, counselors meet with the youth and provide support. Family Agency staff makes sure the youth and their families receive the help and professional services they need.

Here are some facts about the national Safe Place program:

• More than 333,000 youth have been connected to safety and support as a result of Safe Place outreach and education.

• Safe Place is managed by 132 licensed Safe Place agencies in 37 states and the District of Columbia. 

• Safe Place serves more than 1,400 communities across the country.

• There are more than 19,000 designated Safe Place locations nationwide. Locations include convenience stores, libraries, schools, fire stations, social service agencies, public buses and more.

Did you know there are ways you can get involved right now to help us expand the national safety net for youth? Here’s how:

• Raise Awareness of Safe Place on social media channels. Below are a few sample posts you may share on your Facebook, Twitter and/or Instagram to show support for youth safety:

• Sample Facebook Post: [Image of Safe Place sign] Have you ever seen this sign? It’s the universal symbol for youth safety. Safe Place is a national outreach and prevention program for youth in crisis. Businesses and organizations display the Safe Place sign which means any young person can go inside, ask for help, and immediately connect to safety and supportive resources. Learn more and get involved: www.nationalsafeplace.org.

• Sample Twitter Post: @SafePlaceis a national outreach and prevention program for youth. Learn more and get involved: http://bit.ly/1D8CY0z 

• Sample Instagram Post: Snap an Instagram photo of the Safe Place sign in your community and share it along with the following post:Have you ever seen this sign? It’s the universal symbol for youth safety. Safe Place is a national outreach and prevention program for youth in crisis. Businesses and organizations display the Safe Place sign which means any young person can go inside, ask for help, and immediately connect to safety and supportive resources. Learn more and get involved: www.nationalsafeplace.org @nspnstagram

• Become a TXT 4 HELP Ambassador. Share information about TXT 4 HELP, a nationwide text-for-support service for youth. How TXT 4 HELP works: Teens simply text the word SAFE and their current location (address, city, state) to 69866 for immediate help. Users will receive information about the closest Safe Place location and / or youth shelter and they will also have the option to text interactively with a professional for more help. It’s quick, easy, safe, and confidential. To learn more about TXT 4 HELP, please visit: http://nationalsafeplace.org/text-4-help/

• Donate to National Safe Place Network. Help us expand the Safe Place program into more communities across the country and connect more youth to supportive resources: http://bit.ly/nspngive

We also offer more advanced opportunities to get involved:

• Volunteer with a local licensed Safe Place agency or a youth service organization in your community. To find a licensed Safe Place agency near you, please visit www.nationalsafeplace.org and choose your state from the “Find a Safe Place” drop down menu. Not in a Safe Place community? Ask us how you can help introduce Safe Place to a youth service organization in your area. You can also make an impact by volunteering for a youth serving agency in your community.

• Help start Safe Place in your community. The implementation and ultimate success of the Safe Place program depends upon support from entire communities – from corporations and government leaders to youth service organizations and individuals. Please contact Susan Harmon, Director of Safe Place National Operations, to learn more about what’s involved in implementing Safe Place in your community. Susan may be reached at 502.635.3660 or sharmon@nspnetwork.org.

• Become a corporate / individual sponsor of National Safe Place Network. Are you interested in helping advance the Safe Place program through a personal or corporate sponsorship? Sponsorships enable NSPN to positively impact more youth, assist young people with services they need, expand Safe Place into new communities, and ultimately build a stronger safety net for youth. If you’re interested in learning more about sponsorship opportunities, please contact Laurie Jackson, NSPN President/CEO at 502.635.3660 or ljackson@nspnetwork.org.

All of that is to say – Happy National Safe Place Week, everyone! Your support strengthens the national safety net for youth, and for that we are grateful!

President Obama’s FY 2017 Budget Released

Written by: Katie Carter, Director of Research, Education & Public Policy, National Safe Place Network

President Obama released his 2017 budget proposal last week. It includes some bright spots in funding for runaway and homeless youth programs and supports for child welfare programs. This is just a proposal though, and serves as a blueprint Congress will use to build its own budget.

Here are some highlights from the proposal:

• $6 million increase for Runaway and Homeless Youth Act programs, including the Basic Center, Street Outreach, and Transitional Living Programs.
• $2 million to conduct a prevalence study of youth homelessness
• $11 Billion to address family homelessness through creating of housing vouchers and rapid re-housing assistance
• $85 million for the education of homeless youth
• Funds to support demonstration grants to help states implement the Preventing Sex Trafficking and Strengthening Families Act of 2014

For additional highlights of homeless programs in general, check out a summary from the National Alliance to End Homelessness: http://www.endhomelessness.org/page/-/files/FY%202017%20Budget%20Rundown.pdf

For additional information about programs and funding related specifically to children and young people, check out First Focus’s highlights: https://nspn.memberclicks.net/assets/docs/NSPN/big-investments-in-kids-in-the-presidents-budget.pdf

Miracles in the Face of Many Challenges

Written by: Steve Tarver, President / CEO, YMCA of Greater Louisville

It’s Christmas Eve, after six in the evening. Most of the stores are closed and the streets are starting to get very quiet with little traffic. The daylight hours are few, so it’s dark outside. Cars parked in driveways and lights on in most homes indicate that families are gathering for holiday celebrations.

It’s during this time that I like to stop by our YMCA youth shelter. Like many others, it’s a 24 hours a day, 365 days a year operation. Normally, I will have picked up some gift cards which I like to deliver to be handed out to the staff that are working that night along with one for each child that happens to be spending that evening with us.

This past year (2014), it struck me…Where would these children be without the opportunity to be at our shelter? And further, the same question applies for every day of the year. Not sure why it took so long for this to hit me, but I have thought a lot about it since.

Sometimes I have the opportunity to meet with some of the children that are with us. I am always amazed at their intelligence and resilience. So many of them are miracles that stand up in the face of many challenges. And a caring adult who is simply willing to look at them with respect and see them as an asset can be a life changing opportunity for the child as well as the adult. In my opinion, that’s the real magic of the work done by hundreds of the optimistic and welcoming staff that work with the population of homeless youth in our local YMCA shelter, and places across the country that provide the security, safety, and HOPE for these young people.

Of course, this goes far beyond the Christmas holiday. But the question remains, where would these children be without the network of shelters that serve this population? I wonder also, the extent to which the broader community recognizes (and appreciates) this network. Like the children that find themselves on the street, neglected, or abused, many of those that serve them operate “in the shadows.” Shifting the outlook around youth development from a deficit model to an asset model is a huge story that needs to be told. Can we get this work out of the shadows? Can we shift from the generations-deep paradigm that youth are problems that need to be fixed? Can we create a new custom that would start from a point of seeing the potential of youth without being fearful of high expectations? In my experience, only rarely have high expectations not resulted in high responses. These young people have the capability. I’ve seen it.

Hopefully, there will be more dialogue promoting the asset approach to youth development to more audiences. National Safe Place Network offers a platform: www.nspnetwork.org.

Resources:

The Youth Thrive framework is a strengths-based initiative to examine how all youth can be supported in ways that advance healthy development and well-being and reduce the likelihood or impact of negative life experiences. Click https://nspn.memberclicks.net/assets/docs/RHYTTAC/youth-thrive_advancing-healthy-adolescent-development-and-well-being%20report.pdf to review the Youth Thrive Advancing Healthy Adolescent Development and Well-Being report. If you’re interested in receiving the Youth Thrive training, please contact National Safe Place Network at info@nspnetwork.org.

Literature Review of Youth Development / Asset Tools: https://nspn.memberclicks.net/assets/docs/RHYTTAC/lit%20review%20of%20youth%20development%20asset%20tools%202002.pdf

Youth Resilience: http://www.cssp.org/reform/child-welfare/youth-thrive/2013/YT_Youth-Resilience.pdf

Protective & Promotive Factors for Healthy Development and Well-Being: http://www.cssp.org/reform/child-welfare/youththrive/body/youth-thrive-protective-promotive-factors.pdf

Developmental Assets: Preparing Young People for Success: http://www.search-institute.org/what-we-study/developmental-assets

Increase Kids’ Strengths by Building Development Assets: http://www.search-institute.org/publications/developmental-assets

To learn how to get involved, please visit www.nspnetwork.org or email National Safe Place Network at info@nspnetwork.org.

The Gift of Giving

Today is #GivingTuesday, a global day of giving fueled by the power of social media and collaboration. Observed annually on the Tuesday following Thanksgiving in the U.S. and shopping events on Black Friday and Cyber Monday, #GivingTuesday kicks off the charitable season, when many focus their holiday and end-of-year giving. 

As an organization serving youth in crisis and those who provide vital services to this population, NSPN relies on gifts from individuals and corporate partners to ensure an effective system of response for youth across the United States. NSPN utilizes your donated goods, time, and funds to reach youth in need of help and safety. Many youth who seek our services are scared and alone, with no place to go. Others just need someone to listen. If your family is in-tact and the children in your lives have not experienced the fear of being bullied, the scarring that comes with abuse, or the hunger that comes with neglect, you and those children are incredibly fortunate. NSPN is there for each youth and family that experience these and many other issues that make life challenging. Without your contributions, NSPN simply would not have the opportunity to continue this necessary work.

Your dollars make a difference. Here are lives that have been impacted because someone like you cared and made a contribution.

Jayden, 14, was being bullied by some of his peers at school. Every day as he walked home from school, the bullies would approach him and verbally abuse him and make threats against his life. Not sure where to turn or what to do, Jayden decided to ask for help at the local convenience store which displayed a Safe Place sign. Jayden spoke with counselors at the licensed Safe Place agency and they connected with his school counselor. The situation was handled appropriately and now Jayden feels safer walking home and has since felt comfortable making new friends.

Sarah, 17, utilized TXT 4 HELP (69866) when she realized she was thinking more about how to die than how to live. The professional counselors at the help line made a meaningful connection with Sarah and stayed with her via a call until the authorities reached her for support. Sarah told the counselors, “I didn’t really want to die, I just wanted help living.” Sarah continues to receive the counseling she needs to live a happier and healthier life.

Robert, 13, learned about Safe Place during a school presentation and decided to ask for help. He was suffering physical abuse at the hands of his step father and was living with his older cousins. After school one day, Robert went to the nearest Safe Place, a fire station, and asked for help. After speaking with agency staff, he decided to stay at the youth shelter. His mother left her husband after learning about the abuse. While at the shelter, Robert and his mother established goals and made a commitment to work on their communication with one another. Robert was reunified with his mother and now feels safe in his home.

Terrance, 16, had never felt accepted at home. Once he “came out” to his family as being gay, his father kicked him out and told him he was “dead” to them. Terrance attempted to find a place to live with friends but no one had the resources to support him while he worked to finish school. He was able to connect to a program of an NSPN member agency that offered independent living resources and support. Terrance now serves on a youth advisory board for that agency and is helping other youth learn how to give back to their community.

NSPN shared resources on how to train staff and volunteers from a trauma-informed perspective. Staff were appreciative of the training when faced with a particularly challenging youth who was the survivor of years of abuse and neglect. The staff had learned how to support while maintaining safety. They also learned how to listen without feeling the need to have all of the answers. The youth maintained in the program and successfully completed her GED.

Help us continue to make difference in the lives of youth and families. Donate today at: www.tinyurl.com/nspndonation. 

Ways you can help:

• Donate directly to NSPN by visiting tinyurl.com/nspndonation.

• Do your holiday shopping with AmazonSmile: https://smile.amazon.com/ch/20-4343628

• Search the web and make purchases using Goodsearch / Goodshop: goodsearch.com/goodshop-invite/nspn-2219407. Each time you search the web using Goodsearch, you raise one cent per search for NSPN. Goodshop will also donate $5 to NSPN after your first purchase of $25 or more. Goodshop continues to make donations for following purchases.

• Raise awareness! Here are some sample social media posts you can share on your page.

Twitter:

• [Click here and save the Safe Place logo to your computer: http://bit.ly/1IwCEpD. Then, share it on your social media page with the following message!] Have you seen this sign? It’s the universal symbol for youth safety. Learn more at nationalsafeplace.org

• Teens, need to talk? @SafePlace is ready to listen. Text now and connect with a mental health professional: http://nationalsafeplace.org/text-4-help/

• I donated to @NSPNtweets! I’m helping to expand the safety net for youth. You can help at tinyurl.com/nspndonation #GivingTuesday

Facebook:

• [Click here and save the Safe Place logo to your computer: http://bit.ly/1IwCEpD. Then, share it on your social media page with the following message!] Have you seen this sign? It’s the universal symbol for youth safety. @Safe Place is a national outreach and prevention program for youth in crisis. Any youth can go to any location that hangs this sign and seek help. Learn more and get involved: nationalsafeplace.org

• Need to talk? @Safe Place is there to listen. Safe Place provides TXT 4 HELP, a texting service which gives youth the opportunity to connect with a mental health professional. If you’re a teen in trouble, need help, or just need someone to listen, text SAFE and your current location (address, city, state) to 69866. Within seconds, you will receive a message with the closest Safe Place location and contact number for the local youth shelter. After receiving this message, reply with 2CHAT to connect immediately with a professional. It’s quick, easy, safe and confidential. Learn more at: http://nationalsafeplace.org/text-4-help/

• I donated to @National Safe Place Network! I’m helping to expand the national safety net for youth. You can help at tinyurl.com/nspndonation.

Being a Veteran in the RHY Field

By: TC Cassidy, MPA, M.Div., CYC-P, Director of Technical Assistance / HTR3 Project Director, RHYTTAC / National Safe Place Network

When I was asked to write this blog as a veteran of the United States military and the RHY field, I struggled to find a balance between recognizing military veterans and recognizing veterans of the RHY field.

In recognition of military veterans I can think of no better words than those spoken by President Barack Obama:

“For their service and sacrifice, warm words of thanks from a grateful nation are more than warranted, but they aren’t nearly enough. We also owe our veterans the care they were promised and the benefits that they have earned. We have a sacred trust with those who wear the uniform of the United States of America.” 

In recognition of “veterans” of the RHY field I have tried to string together some words that address your service with one of our country’s most vulnerable populations. I believe the reason many of us are “veterans” of the field is our core belief in the truth found in the words of former President Dwight D. Eisenhower:

“Fortunately for us and our world, young people are not easily discouraged. The hopes of the world rest on the fresh outlook of young people.”

Our service in the child and youth care field, with runaway and homeless youth, provides opportunities for children, youth and young adults accessing our services to “change the world” just as our 2015 National RHY Grantees Conference tagline states. Our service also gives us the opportunity to become “veterans” of the RHY field and to honor the service of “veterans” that have gone before us to guide our work.

Some of the veterans that come to mind for me are people the field has lost in recent years: Pamela Johnson, Mark Krueger, and Ron Mortenson. I was fortunate to know and learn from each of these “veterans”; I was fortunate to call them colleagues, mentors, and friends. I could write pages about the impact Pam, Mark, and Ron had on me and my work.

Other “veterans” of the field are going to be sitting in a room at the 2015 Runaway and Homeless Youth Grantees Conference in a few days. I am fortunate to call you colleagues, mentors, and friends. I look forward to meeting you there to continue our work to end youth homelessness and provide opportunities for youth to change the world.

I hope each of you find an opportunity to connect with a “veteran” of the field that has impacted your work – at conference, by phone, email, Skype, Twitter, Facebook – to let them know how they have influenced your work with children, youth, young adults and families.

Helpful Resource from Polaris Project

Polaris Project, an organization leading the global fight to end modern slavery and restore freedom to survivors, posted an article on their website intended to help enhance services provided for LGBTQ human trafficking victims.

Breaking Barriers: Improving Services for LGBTQ Human Trafficking Victims

Excerpt: “Youth who identify as lesbian, gay, bisexual, transgender, queer, or questioning (LGBTQ) may be disproportionately affected by human trafficking. They face higher rates of discrimination and homelessness, making them especially vulnerable to traffickers.”

Read the full article here: http://www.polarisproject.org/human-trafficking/resources/breaking-barriers-lgbtq-services